FAQ
New: Policy Management
- How to update my monthly policy's liability limit (web portal instructions)
- How to update my monthly policy's liability limit (mobile app instructions)
- How to update my hull inventory (mobile app instructions)
- How to update my hull inventory (web portal instructions)
- How do I add/change my additional insured on my existing on-demand policy?
- How to modify my hull insurance
Claims, Cancellations & Refunds
- How do I cancel my policy and get a refund?
- How do I file a claim?
- SkyWatch.AI Cancellation Policy
- How do I decide if I should file a claim or not? What are my deductibles?
- How long does it take to process a claim?
- How does a hull raise my insurance rates?
Indoor Coverage, App Integrations and Affiliations
- Obtaining drone insurance for ShareGrid rentals
- Can I fly indoors and still be covered?
- How do I retrieve my DJI Go flight logs from from my IOS/Android device?
- How do I register as a commercial pilot on Maps Pilot?
- SkyWatch.AI & DroneDeploy Integration Guide
- Is indoor coverage available for both monthly and on-demand policies?
Getting Started
- How do I get a quote?
- Welcome to SkyWatch.AI's Mobile App! First Steps for New Pilots
- How much does a SkyWatch policy cost?
- In which states is SkyWatch.AI insurance available?
- Are my Credit Card details secured?
- What drones can I fly?
General SkyWatch.AI Support
- SkyWatch.AI Phone Number
- Where is SkyWatch.AI insurance active?
- How can I contact SkyWatch.AI?
- I found an error in SkyWatch's data. How can I report it?
- Is SkyWatch.AI an insurance company?
- I found a bug in the app. How can I report it?
Policies and Coverage
- What type of policies are available?
- Sharing AirData logs for a safety score discount
- How do I use the SkyWatch.AI polygon feature?
- Additional Insured: Is there an additional cost?
- EXCLUSIONS, clause 1. (b) Explained
- Get a copy of your most updated COI from the app or web portal