FAQ

New: Policy Management

• How to update my monthly policy's liability limit (mobile app instructions)
• How to update my hull inventory (mobile app instructions)
• How to update my hull inventory (web portal instructions)
• How do I add/change my additional insured on my existing on-demand policy?
• How to modify my hull insurance
• How do I add/change my additional insured on my existing monthly policy?

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Indoor Coverage

• Can I fly indoors and still be covered?
• Is indoor coverage available for both monthly and on-demand policies?
• Where can I find the indoor coverage endorsement on my policy?
• Is indoor coverage available in all states where SkyWatch.AI is licensed?
• Can I purchase a policy solely for indoor coverage?

Claims

• How do I file a claim?
• How do I decide if I should file a claim or not? What are my deductibles?
• How long does it take to process a claim?
• How does a hull claim raise my insurance rates?

Getting Started

• How do I get a quote?
• Welcome to SkyWatch.AI's Mobile App! First Steps for New Pilots
• How much does a SkyWatch policy cost?
• In which states is SkyWatch.AI insurance available?
• How can I know my Credit Card details are secured?
• What drones can I fly?

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App Integrations

• How do I retrieve my DJI Go flight logs from from my IOS/Android device?
• How do I register as a commercial pilot on Maps Pilot?
• SkyWatch.AI & DroneDeploy Integration Guide

General Support

• I found an error in SkyWatch's data. How can I report it?
• I found a bug in the app. How can I report it?
• How can I get technical support?
• I have a question that is not listed here. What can I do?

About SkyWatch.AI

• Where is SkyWatch.AI insurance active?
• How can I contact SkyWatch?
• Is SkyWatch an insurance company?
• How does SkyWatch's policy compare to a traditional policy through a broker?
• Is SkyWatch regulated? How?
• What makes SkyWatch different compared to other similar products?

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Policies and Coverage

• Sharing AirData logs
• How do I use the SkyWatch.AI polygon feature?
• Additional Insured: New Policy Setup Web Guide. Is there an additional cost?
• EXCLUSIONS, clause 1. (b) Explained
• SkyWatch.AI Phone Number
• Get a copy of your most updated COI from the app or web portal

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