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Canada FAQ
Getting Started
- What kind of policies are available?
- How can I get a drone insurance quote?
- Where is SkyWatch.AI available?
- How do I reset my password?
- How can I contact SkyWatch.AI?
- Is SkyWatch.AI an insurance company?
Policies and Coverages
- What's covered by my SkyWatch.AI policy?
- How can I get my proof of Insurance? {Certificate of Insurance}
- Can I increase my policy's medical expense coverage?
- How can I get an additional insured endorsement?
- Do I have to record my flight in the SkyWatch.AI app? {EXCLUSIONS, clause 1. (b) Explained}
- Must I use the SkyWatch.AI app for all my flights?
Policy Management
- Pre-Book a Monthly/Annual Policy
- How to update my monthly/annual policy's liability limit (web portal instructions)
- How to update my monthly/annual policy's liability limit (mobile app instructions)
- How to update my annual policy's hull inventory (mobile app instructions)
- How to update the hull inventory on my annual policy (web portal instructions)
- How do I add/change my additional insured on my existing on-demand policy?
Claims, Cancellations & Refunds
- How do I cancel my policy and get a refund?
- How do I file a claim?
- SkyWatch.AI Cancellation Policy
- How do I decide if I should file a claim or not? What are my deductibles?
- How long does it take to process a claim?
- How does a claim raise my insurance rates?